Car insurance: FAQ's

Frequently asked questions and answers

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19 articles in this collection
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What is the difference between partial and fully comprehensive insurance?

Partial or fully comprehensive insurance?
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Updated over a week ago

What is a vehicle registration document (Fahrzeugschein - Zulassungsbescheinigung Teil I)?

Explanation of "Fahrzeugschein" or "Zulassungsbescheinigung Part I"
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Updated over a week ago

What is a vehicle ownership document (Fahrzeugbrief -Zulassungsbescheinigung Teil II)?

Explanation of "Fahrzeugbrief" or "Zulassungsbescheinigung Part II"
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Updated over a week ago

What is HSN and where can I find it?

Herstellerschl├╝sselnummer
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Updated over a week ago

What is a TSN and where can I find it?

Typschl├╝sselnummer
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How do I get an eVB number and what do I need it for?

Explanation of the electronic insurance confirmation number (eVB)
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Updated over a week ago

What is a no-claims class (SF - Schadensfreiheitsklasse)?

No-claims (SF) class
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What is a no-claims discount?

No-claims discount
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What is an excess (Selbstbeteiligung/Selbstbehalt)?

How does an excess work?
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Updated over a week ago

What is a letter of protection (Autoschutzbrief) and what is its purpose?

Autoschutzbrief
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Updated over a week ago

What is a Majorca (Mallorca) policy?

Majorca (Mallorca) policy
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How can I de-register my car?

De-registering
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How can I switch/terminate my vehicle insurance?

Switching/terminating car insurance
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How can I cancel my car insurance?

Cancellation guidelines
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When can I cancel my car insurance?

Cancellation information
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Can I make changes to my current insurance?

Policy changes
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How do I inform my insurer about a damage or accident?

Reporting damage
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Is vehicle insurance tax deductible?

Tax returns and insurance
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Can I get discounts on my insurance?

Discounts
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Updated over a week ago